Direct Support
Our friendly team of qualified direct support team based here in Dubai, provide superior customer service
with a very high satisfaction rating.
Customer Support 24/7
- Unlimited Support
- 24x7x365 Support for any Emergency ( Priority 1 and 2 issues )
- 24x7x365 for Launches and Migrations
- Unlimited Local Telephone Customer Support
- Unlimited Email Telephone Customer Support
- Online case management
- Live Screen Sharing
- On-Site Customer Support on requirement basis
- On-Site Training on requirement basis
- Proactive guidance
- New release planning
- Knowledgebase articles